Frequently Asked Questions

What type of allergens can your air purifiers remove from the air?
Our patented bioconversion process grabs fungi, mold, viruses, bacteria and more and disassembles them at their molecular level. Airocide also clears the air of virtually 100% of Volatile Organic Compounds (VOC’S) – the harmful gasses emitted by products like aerosol sprays, cleaning supplies, disinfectants, hobby supplies, dry-cleaned clothing, building materials, paints and paint thinner, strippers, pesticides and even air fresheners.
Does the Airocide emit ozone?
No.
How is Airocide different from other air purifiers?
Airocide is so scientifically advanced it doesn’t use filters. Airocide draws in harmful airborne pathogens and forces them into a densely packed matrix of highly reactive catalysts that are activated by a high intensity 254-nanometer light. The reaction destroys these harmful pathogens on contact. Nothing is captured so there is nothing to clean. All that exits is crisp, clear air, with zero ozone emissions.
What size area does the unit handle?
Airocide is intended for single room use and can handle any size room in your home.
What kind of maintenance is required?
The only maintenance needed is to replace the Reaction Chambers. The unit will prompt you with an indicator light when it is time to change. The Reaction Chamber Replacement Kit can be ordered at www.airocide.com
How can I register my Airocide air purifier?
You can go to www.airocide.com/guarantee.aspx#guarantee_3
Is there a warranty?
Yes, the Airocide Air Purifier features a five-year warranty. Any claims should be submitted in writing by mail or through the internet:
Akida Holdings, LLC
13500 Sutton Park Dr. South
Suite 501
Jacksonville, FL 32224
Telephone: 1.800.687.3100
Email: info@airocide.com
www.airocide.com/warranty
How can I check my order status?
You can easily check your order status here.
Do you ship outside of the US?
We currently offer shipping to all 50 U.S. States (Note: additional s/p will apply to Alaska and Hawaii). Shipping to Canada, Puerto Rico, Virgin Islands and Guam is unavailable at this time.
What methods of payment do you accept?
We accept American Express, Discover, MasterCard and Visa. Checks and Money Orders are unavailable at this time.
What is the return policy?
The Airocide Air Purifier is backed by a 60 Day Money Back Guarantee. If you are not completely satisfied, simply return the product within 60 days—we’ll even pay the return shipping.
What is a Risk Free Trial Offer?
Your purchase of the Airocide Air Purifier is a 60-day risk free trial. Try the Airocide in your home with free shipping for 60 days. If you’re not completely satisfied, return it for a full refund. We’ll even pay the return shipping!

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